We currently DO NOT offer refunds on any items. We will gladly accept returns in exchange for store credit IF APPLICABLE / ACCEPTABLE.

 

Return inquiries can be made at zuriiluxe@gmail.com for EXCHANGE or STORE CREDIT within 7 days from the date the order was received. The customer is solely responsible for their own return shipment postage.

 

CONDITIONS

Items must be unworn, unwashed, undamaged, unused, and with all original tags attached.

The item/ items will be REJECTED and SHIPPED back to you, should any of the noted is not met.

NO EXCEPTIONS

 

ITEMS INELIGIBLE FOR REFUND OR EXCHANGE

  • Leggings
  • Bodysuits
  • White Items
  • Visibly Worn Items
  • Items Purchased on Sale
  • Items Purchased with a Code
  • Items Purchased Outside of Policy Window

 

Damages and Issues

Please inspect your order upon reception and contact us within 48 hours of receiving your package should the item be defective, damaged or if you received the wrong item, so we can evaluate the issue and make it right.